Help / Frequently Asked Questions

If you’re new to P&W Groups, you’ll log in and be taken to a page to create your profile. Be sure to go through each field carefully as there are some fields that are required. The more you fill out, the better matches you’ll get from your recommendation engine for open groups to join.

From the navigation menu on the left side of your screen, click on your username, then select “Edit Profile.” Edit any of the information on your profile then click “Save” at the bottom of the form.

On the left side of the screen, click your username, and then “Edit Profile.” Scroll down to the field “Hide Your Profile.” Click to change the slider from left to right and it will turn green. Then click “Save.” 

Enabling this option will hide your profile from members who aren't already in a group with you. You will not be able to request to join a group, and group organizers will not be able to send you an invitation to join, as your profile will not appear in their recommendation engine. Consider checking this box only if you’re already in at least one group and are no longer looking to connect with members outside of your group(s). 

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If you’d like to communicate with another writer, click the “Message” button on their profile. If they accept messages, a mail:to option will allow you to communicate via e-mail. We are currently at work on creating messaging on the platform. Stay tuned for news on that feature coming soon. 

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Here’s how.

Well, here is exactly how to do that.

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Here’s how.

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Sometimes things go to plan or you disagree with the group leader or other members about how it should be fun. Communication is always key. Sometimes these things can be worked out by speaking directly with the group leaders. Or maybe the group just isn’t for you after all.

Making these things clear with your group leader is important so that they can do their best to help everyone feel comfortable and get the group running smoothly. If you plan to leave or take a short absence, communicate that with the group leader.

If things don’t work out for you in this particular group, or you’re looking for something else, you can always search for another group or start your own.

If you need to step down from organizing a group, speak to the members in your group to see if someone else might be interested in taking over. Once you’ve made that decision, you can easily switch that member’s role to organizer. 

To do so, head to your group profile and click “Members” from the list of options near the top of the page. Find the member that you would like to appoint as organizer. Click “edit membership” on the right side of the screen. Check the box for “Organizer,” then click “Save.” 

If your group leader has left without notice, reach out to us directly at groups@pw.org for assistance with next steps.

Anyone who joins Poets & Writers Groups must agree to our Terms of Use and Community Guidelines. If you are unable to resolve an issue directly with a member, or see that someone is misusing the platform, please report your concerns by sending an e-mail to groups@pw.org.

If you see anything that does not appear to be in agreement with the Code of Conduct, please report your concerns in detail [here].

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